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Terms & Conditions

Terms of Service

Effective Date: 5/5/2026
Business Name: Appearance Solutions
Location: Sacramento, California

1. Agreement to Terms

By accessing our website, requesting a quote, booking a service, or communicating with Appearance Solutions (“Company,” “we,” “our,” or “us”), you agree to be bound by these Terms of Service (“Terms”). If you do not agree, please do not use our services.

2. Services

Appearance Solutions provides automotive services including, but not limited to:

Paint Protection Film (PPF)
Ceramic Coatings
Paint Correction
Window Tinting
Auto Detailing

All services are subject to availability and may require appointments.

3. Appointments, Payments & Cancellations


Deposits: Some services may require a deposit to secure your appointment.
Payments: Full payment is due upon completion of services unless otherwise agreed.
Cancellations: We request at least 24 hours’ notice for cancellations or rescheduling.
Late Arrivals: May result in rescheduling or reduced service scope.

Failure to show up for an appointment may result in forfeiture of deposit.

4. Vehicle Condition & Liability


Customers must disclose any pre-existing damage prior to service.
While we take utmost care, Appearance Solutions is not liable for:
Pre-existing damage
Mechanical or electrical failures unrelated to our services
Certain services (e.g., paint correction) involve inherent risks depending on vehicle condition.

 

5. Results Disclaimer

Results may vary depending on the condition, age, and materials of your vehicle. We do not guarantee perfection but strive for high-quality, professional outcomes.

 

6. Intellectual Property

All website content, logos, branding, photos, and videos are the property of Appearance Solutions and may not be used without permission.

 

7. Promotions & Offers

Promotions, discounts, or special offers:

May be modified or discontinued at any time
Cannot be combined unless explicitly stated
May have expiration dates or limitations

 

8. SMS/Text Messaging Terms (A2P Compliance)

By providing your phone number and opting in, you consent to receive text messages from Appearance Solutions, which may include:

  • Appointment confirmations and reminders

  • Service updates

  • Follow-up messages

  • Promotional offers and marketing messages

  • Message Frequency

  • Message frequency may vary depending on your interaction with us.

  • Message & Data Rates

  • Standard message and data rates may apply based on your mobile carrier.

Opt-In Consent

You agree to receive messages by:

  • Submitting a form on our website

  • Booking an appointment

  • Providing verbal or written consent

Opt-Out Instructions

You can opt out at any time by replying:
STOP to any message.

After opting out, you will no longer receive SMS messages except for transactional messages where permitted.

Help Instructions

For assistance, contact us at:(916) 402-9325

Third-Party Carriers

We are not responsible for delays or failures in message delivery caused by carriers.

 

9. Privacy

Your use of our services is also governed by our Privacy Policy, which explains how we collect, use, and protect your information.

 

10. Limitation of Liability

To the fullest extent permitted by law, Appearance Solutions shall not be liable for any indirect, incidental, or consequential damages arising from the use of our services.

 

11. Indemnification

You agree to indemnify and hold harmless Appearance Solutions from any claims, damages, or expenses resulting from your use of our services or violation of these Terms.

 

12. Changes to Terms

We may update these Terms at any time. Updates will be posted on this page with a revised effective date.

 

13. Governing Law

These Terms are governed by the laws of the State of California.

 

14. Contact Information

Appearance Solutions

8000 Clifton Road

Sacramento, CA 95826

(916) 402-9325

sales@appearance-solutions.com

15. Acceptance

By using our services, you acknowledge that you have read, understood, and agreed to these Terms of Service.

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